Serving Fairfield, CA and surrounding areas. (707) 750-8563
Effective date: January 1, 2026
By accessing our website at www.fairfieldheavydutytowingservice.com or by requesting services from Momentum Fairfield Heavy Duty Towing Service ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, customers, and anyone who contacts us to request service.
Momentum Fairfield Heavy Duty Towing Service provides towing, recovery, and roadside assistance services in Fairfield, California and surrounding areas. Services include but are not limited to heavy duty towing, accident recovery, wrecker service, flatbed towing, winch-out service, roadside assistance, and related work as described on our website.
We reserve the right to decline any service request at our discretion, including requests that present unsafe conditions for our crew, requests outside our service area, or requests for equipment or vehicle types we are not equipped to handle.
Any estimate provided before the commencement of services is based on the information available at the time of dispatch. The final price may differ from the initial estimate if the actual job conditions differ materially from the information provided - for example, if a vehicle is in a more difficult position than described, if additional equipment is required, or if the distance traveled differs from what was stated.
We will communicate any significant change in scope before proceeding with additional work, where circumstances permit. Certain tow types in California are subject to rate regulation by local authorities. If a police-ordered or non-consensual tow is involved, applicable regulated rates will apply.
All prices are quoted in U.S. dollars. Estimates are not guaranteed fixed-price quotes unless stated in writing.
Service requests are dispatched based on equipment availability and location. Estimated arrival times are provided in good faith and may be affected by traffic, road conditions, weather, and the volume of active calls. We are not liable for delays caused by circumstances outside our control.
If you need to cancel a scheduled service call, please notify us as soon as possible. If a truck has already been dispatched and is en route at the time of cancellation, a trip or dry-run fee may be charged to cover the cost of dispatch. The applicable fee will be communicated at the time of cancellation.
Payment is due upon completion of services unless other arrangements have been made in advance (for example, under a fleet account or approved billing arrangement). We accept payment methods as communicated at the time of service. Failure to pay may result in your vehicle being held at a licensed storage facility and storage fees accruing until payment is received.
If you believe a charge is incorrect, please contact us promptly and we will review the itemized invoice. We provide a written receipt for all services rendered.
You are responsible for providing accurate information at the time of your service request, including the correct location, vehicle type, and a description of the situation. Providing incomplete or inaccurate information may delay response, result in the wrong equipment being dispatched, or affect the final cost.
You represent that you are the registered owner of the vehicle being towed, or that you have the authority of the owner to authorize towing services. We may request proof of ownership or authorization before releasing a vehicle.
If you are unable to direct the disposition of your vehicle at the time of service, it may be transported to a licensed storage facility. Daily storage fees will accrue from the time the vehicle arrives at the facility. We will provide you with the facility name, address, and contact information. We are not responsible for items left in vehicles during towing or storage.
To the fullest extent permitted by law, Momentum Fairfield Heavy Duty Towing Service shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or your use of our website, including but not limited to loss of use, lost revenue, or loss of data.
Our total liability for any claim arising from services we provide shall not exceed the amount you paid for the specific service that gave rise to the claim. Some states do not allow certain limitations on liability - in those cases, the limitation shall apply to the maximum extent permitted by applicable law.
Our services are provided "as is" and without warranties of any kind, express or implied, except as required by applicable law. We do not warrant that services will be uninterrupted or error- free, or that the results of any service will meet your specific expectations. The content on our website is provided for informational purposes only and does not constitute a guarantee of any specific outcome.
You agree to indemnify and hold harmless Momentum Fairfield Heavy Duty Towing Service and its employees, contractors, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising out of your use of our services, your breach of these terms, or your violation of any law or the rights of another party.
If you have a dispute with us, please contact us first and give us the opportunity to resolve it directly. You can reach us at info@fairfieldheavydutytowingservice.com or by phone at (707) 750-8563. We will make a reasonable effort to resolve the matter informally.
If informal resolution is not possible, disputes shall be resolved through binding arbitration under the rules of a mutually agreed arbitration provider, or in a court of competent jurisdiction in Solano County, California, unless otherwise required by applicable law. The prevailing party may seek recovery of reasonable legal costs where permitted.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding related to these terms shall be brought in a court of competent jurisdiction in Solano County, California.
We reserve the right to update or modify these Terms and Conditions at any time. When we do, we will post the updated version on this page with a new effective date. Your continued use of our website or services after any change constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
For questions about these Terms and Conditions, contact us at:
Momentum Fairfield Heavy Duty Towing Service
420 Executive Ct N Suite J
Fairfield, CA 94534
Email: info@fairfieldheavydutytowingservice.com
Phone: (707) 750-8563
